Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
Orders typically ship within 1-3 business days, and delivery times vary by location.
You can create an account by clicking the “Sign Up” button on our website and filling out the required information.
Contact our customer support as soon as possible, and we’ll assist you with the update.
Once your order ships, you will receive a tracking number via email to monitor its status.
We do not store your credit card information; all transactions are processed securely.
Sales tax may apply based on your shipping location and will be calculated at checkout.
We currently ship to multiple countries; please check our shipping policy for specific details.
Items may be shipped in separate packages depending on availability and order size.
If you need to swap an item
Returns and Exchanges
We accept returns within 30 days of receipt for items that are unused and in original packaging.
Please contact our customer support within 30 days, and we will assist you with a return and replacement.
Reach out to our customer support with details and photos, and we’ll help you resolve the issue.
You’ll receive the return address from our customer support when your return is authorized.
You can contact us through our website’s support section, and we aim to respond within 24 hours.
Contact us as soon as possible, and we will do our best to update the address before shipping.
Changes or cancellations may not be possible after submission, but please contact us for assistance.
Currently, we do not offer pre-orders for sold-out items. Please check back later for availability.